{"id":12,"date":"2025-12-12T03:10:42","date_gmt":"2025-12-12T03:10:42","guid":{"rendered":"https:\/\/lightgrey-crane-869078.hostingersite.com\/?page_id=12"},"modified":"2025-12-12T03:17:57","modified_gmt":"2025-12-12T03:17:57","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/rubaaba.com.bd\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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Shipping & Delivery Information<\/strong><\/h1>\n

Inside Dhaka<\/strong><\/h3>\n
    \n
  • \n

    Delivery Charge: \u09f370<\/p>\n<\/li>\n

  • \n

    Delivery Time: 1\u20132 working days<\/p>\n<\/li>\n

  • \n

    Delivery Partners: Pathao, RedX, Steadfast<\/p>\n<\/li>\n<\/ul>\n

    Outside Dhaka<\/strong><\/h3>\n
      \n
    • \n

      Delivery Charge: \u09f3120<\/p>\n<\/li>\n

    • \n

      Delivery Time: 3\u20135 working days<\/p>\n<\/li>\n

    • \n

      Delivery Partners: RedX, Steadfast<\/p>\n<\/li>\n<\/ul>\n

      \n

      \u09b6\u09bf\u09aa\u09bf\u0982 \u0993 \u09a1\u09c7\u09b2\u09bf\u09ad\u09be\u09b0\u09bf \u09a4\u09a5\u09cd\u09af<\/strong><\/h1>\n

      \u09a2\u09be\u0995\u09be\u09b0 \u09ad\u09bf\u09a4\u09b0\u09c7<\/strong><\/h3>\n
        \n
      • \n

        \u09a1\u09c7\u09b2\u09bf\u09ad\u09be\u09b0\u09bf \u099a\u09be\u09b0\u09cd\u099c: \u09ed\u09e6 \u099f\u09be\u0995\u09be<\/p>\n<\/li>\n

      • \n

        \u09a1\u09c7\u09b2\u09bf\u09ad\u09be\u09b0\u09bf \u09b8\u09ae\u09af\u09bc: \u09e7\u2013\u09e8 \u0995\u09be\u09b0\u09cd\u09af\u09a6\u09bf\u09ac\u09b8<\/p>\n<\/li>\n

      • \n

        \u0995\u09c1\u09b0\u09bf\u09af\u09bc\u09be\u09b0: Pathao, RedX, Steadfast<\/p>\n<\/li>\n<\/ul>\n

        \u09a2\u09be\u0995\u09be\u09b0 \u09ac\u09be\u0987\u09b0\u09c7<\/strong><\/h3>\n
          \n
        • \n

          \u09a1\u09c7\u09b2\u09bf\u09ad\u09be\u09b0\u09bf \u099a\u09be\u09b0\u09cd\u099c: \u09e7\u09e8\u09e6 \u099f\u09be\u0995\u09be<\/p>\n<\/li>\n

        • \n

          \u09a1\u09c7\u09b2\u09bf\u09ad\u09be\u09b0\u09bf \u09b8\u09ae\u09af\u09bc: \u09e9\u2013\u09eb \u0995\u09be\u09b0\u09cd\u09af\u09a6\u09bf\u09ac\u09b8<\/p>\n<\/li>\n

        • \n

          \u0995\u09c1\u09b0\u09bf\u09af\u09bc\u09be\u09b0: RedX, Steadfast<\/p>\n<\/li>\n<\/ul>\n

          \n

          Return & Refund Policy<\/strong><\/h1>\n

          At Rubaaba Panjabi, we are committed to ensuring customer satisfaction. Returns or refunds are accepted only under specific, valid conditions.<\/p>\n

          Eligible for Return or Refund<\/strong><\/h3>\n

          A return or refund request is accepted if:<\/p>\n

            \n
          • \n

            The delivered product is incorrect (wrong item, wrong size, or missing item)<\/p>\n<\/li>\n

          • \n

            The product is damaged or defective at the time of delivery<\/p>\n<\/li>\n<\/ul>\n

            In these cases, we will arrange a replacement or a full refund.<\/p>\n

            \n

            \u09b0\u09bf\u099f\u09be\u09b0\u09cd\u09a8 \u0993 \u09b0\u09bf\u09ab\u09be\u09a8\u09cd\u09a1 \u09a8\u09c0\u09a4\u09bf\u09ae\u09be\u09b2\u09be<\/strong><\/h1>\n

            \u0997\u09cd\u09b0\u09be\u09b9\u0995\u09c7\u09b0 \u09b8\u09a8\u09cd\u09a4\u09c1\u09b7\u09cd\u099f\u09bf \u09a8\u09bf\u09b6\u09cd\u099a\u09bf\u09a4 \u0995\u09b0\u09be \u0986\u09ae\u09be\u09a6\u09c7\u09b0 \u0985\u0997\u09cd\u09b0\u09be\u09a7\u09bf\u0995\u09be\u09b0\u0964 \u09a8\u09bf\u09b0\u09cd\u09a6\u09bf\u09b7\u09cd\u099f \u0995\u09bf\u099b\u09c1 \u0995\u09cd\u09b7\u09c7\u09a4\u09cd\u09b0\u09c7 \u09b0\u09bf\u099f\u09be\u09b0\u09cd\u09a8 \u09ac\u09be \u09b0\u09bf\u09ab\u09be\u09a8\u09cd\u09a1 \u0997\u09cd\u09b0\u09b9\u09a3\u09af\u09cb\u0997\u09cd\u09af\u0964<\/p>\n

            \u09af\u09c7\u09b8\u09ac \u0995\u09cd\u09b7\u09c7\u09a4\u09cd\u09b0\u09c7 \u09b0\u09bf\u099f\u09be\u09b0\u09cd\u09a8 \u09ac\u09be \u09b0\u09bf\u09ab\u09be\u09a8\u09cd\u09a1 \u09aa\u09cd\u09b0\u09af\u09cb\u099c\u09cd\u09af<\/strong><\/h3>\n
              \n
            • \n

              \u09ad\u09c1\u09b2 \u09aa\u09cd\u09b0\u09cb\u09a1\u09be\u0995\u09cd\u099f, \u09ad\u09c1\u09b2 \u09b8\u09be\u0987\u099c, \u09ac\u09be \u0995\u09cb\u09a8\u09cb \u0986\u0987\u099f\u09c7\u09ae \u09ae\u09bf\u09b8\u09bf\u0982<\/p>\n<\/li>\n

            • \n

              \u09a1\u09c7\u09b2\u09bf\u09ad\u09be\u09b0\u09bf\u09b0 \u09b8\u09ae\u09af\u09bc \u09aa\u09cd\u09b0\u09cb\u09a1\u09be\u0995\u09cd\u099f \u0995\u09cd\u09b7\u09a4\u09bf\u0997\u09cd\u09b0\u09b8\u09cd\u09a4 \u09ac\u09be \u09a4\u09cd\u09b0\u09c1\u099f\u09bf\u09aa\u09c2\u09b0\u09cd\u09a3 \u09b9\u09b2\u09c7<\/p>\n<\/li>\n<\/ul>\n

              \u098f\u09b8\u09ac \u0995\u09cd\u09b7\u09c7\u09a4\u09cd\u09b0\u09c7 \u09b0\u09bf\u09aa\u09cd\u09b2\u09c7\u09b8\u09ae\u09c7\u09a8\u09cd\u099f \u09ac\u09be \u09b0\u09bf\u09ab\u09be\u09a8\u09cd\u09a1 \u09aa\u09cd\u09b0\u09a6\u09be\u09a8 \u0995\u09b0\u09be \u09b9\u09ac\u09c7\u0964<\/p>\n

              \n

              Not Eligible for Return<\/strong><\/h1>\n

              Returns or refunds will not be accepted if:<\/p>\n

                \n
              • \n

                The customer changes their mind after receiving the product<\/p>\n<\/li>\n

              • \n

                No issue is identified at the time of delivery<\/p>\n<\/li>\n<\/ul>\n

                \n

                \u09af\u09c7\u09b8\u09ac \u0995\u09cd\u09b7\u09c7\u09a4\u09cd\u09b0\u09c7 \u09b0\u09bf\u099f\u09be\u09b0\u09cd\u09a8 \u0997\u09cd\u09b0\u09b9\u09a3\u09af\u09cb\u0997\u09cd\u09af \u09a8\u09af\u09bc<\/strong><\/h1>\n
                  \n
                • \n

                  \u09aa\u09a3\u09cd\u09af \u09b9\u09be\u09a4\u09c7 \u09aa\u09be\u0993\u09af\u09bc\u09be\u09b0 \u09aa\u09b0 \u09ae\u09a4 \u09aa\u09b0\u09bf\u09ac\u09b0\u09cd\u09a4\u09a8 \u0995\u09b0\u09b2\u09c7<\/p>\n<\/li>\n

                • \n

                  \u09a1\u09c7\u09b2\u09bf\u09ad\u09be\u09b0\u09bf\u09b0 \u09b8\u09ae\u09af\u09bc \u0995\u09cb\u09a8\u09cb \u09b8\u09ae\u09b8\u09cd\u09af\u09be \u09a8\u09be \u09a5\u09be\u0995\u09b2\u09c7<\/p>\n<\/li>\n<\/ul>\n

                  \n

                  Refund Process<\/strong><\/h1>\n

                  Refunds are approved only when an issue is reported immediately during delivery, in the presence of the delivery agent.
                  Once the product is accepted without objection, no refund or return request will be processed.<\/p>\n

                  \n

                  \u09b0\u09bf\u09ab\u09be\u09a8\u09cd\u09a1 \u09aa\u09a6\u09cd\u09a7\u09a4\u09bf<\/strong><\/h1>\n

                  \u09b0\u09bf\u09ab\u09be\u09a8\u09cd\u09a1 \u09b6\u09c1\u09a7\u09c1\u09ae\u09be\u09a4\u09cd\u09b0 \u09a4\u0996\u09a8\u0987 \u09aa\u09cd\u09b0\u09af\u09cb\u099c\u09cd\u09af, \u09af\u0996\u09a8 \u09b8\u09ae\u09b8\u09cd\u09af\u09be \u09a1\u09c7\u09b2\u09bf\u09ad\u09be\u09b0\u09bf \u09ae\u09cd\u09af\u09be\u09a8\u09c7\u09b0 \u09b8\u09be\u09ae\u09a8\u09c7 \u09a4\u09be\u09ce\u0995\u09cd\u09b7\u09a3\u09bf\u0995\u09ad\u09be\u09ac\u09c7 \u099c\u09be\u09a8\u09be\u09a8\u09cb \u09b9\u09af\u09bc\u0964
                  \u09aa\u09a3\u09cd\u09af \u0997\u09cd\u09b0\u09b9\u09a3 \u0995\u09b0\u09be\u09b0 \u09aa\u09b0\u09c7 \u0995\u09cb\u09a8\u09cb \u0985\u09ad\u09bf\u09af\u09cb\u0997 \u0997\u09cd\u09b0\u09b9\u09a3\u09af\u09cb\u0997\u09cd\u09af \u09a8\u09af\u09bc\u0964<\/p>\n

                  \n

                  Return Time Limit<\/strong><\/h1>\n

                  Return requests must be made within 1 day of receiving the product.
                  After this period, we will not be able to process any return or refund.<\/p>\n

                  \n

                  \u09b0\u09bf\u099f\u09be\u09b0\u09cd\u09a8 \u0995\u09b0\u09be\u09b0 \u09b8\u09ae\u09af\u09bc\u09b8\u09c0\u09ae\u09be<\/strong><\/h1>\n

                  \u09aa\u09a3\u09cd\u09af \u09b9\u09be\u09a4\u09c7 \u09aa\u09be\u0993\u09af\u09bc\u09be\u09b0 \u09e7 \u09a6\u09bf\u09a8\u09c7\u09b0 \u09ae\u09a7\u09cd\u09af\u09c7 \u09b0\u09bf\u099f\u09be\u09b0\u09cd\u09a8\u09c7\u09b0 \u0985\u09a8\u09c1\u09b0\u09cb\u09a7 \u0995\u09b0\u09a4\u09c7 \u09b9\u09ac\u09c7\u0964
                  \u098f\u09b0 \u09aa\u09b0\u09c7 \u0995\u09cb\u09a8\u09cb \u09b0\u09bf\u099f\u09be\u09b0\u09cd\u09a8\/\u09b0\u09bf\u09ab\u09be\u09a8\u09cd\u09a1 \u0997\u09cd\u09b0\u09b9\u09a3\u09af\u09cb\u0997\u09cd\u09af \u09a8\u09af\u09bc\u0964<\/p>\n

                  \n

                  How to Return<\/strong><\/h1>\n

                  If you face any issue during delivery, please contact us immediately while the delivery rider is still present. Our support team will guide you through the process.<\/p>\n

                  \n

                  \u0995\u09c0\u09ad\u09be\u09ac\u09c7 \u09b0\u09bf\u099f\u09be\u09b0\u09cd\u09a8 \u0995\u09b0\u09ac\u09c7\u09a8<\/strong><\/h1>\n

                  \u09a1\u09c7\u09b2\u09bf\u09ad\u09be\u09b0\u09bf\u09b0 \u09b8\u09ae\u09af\u09bc \u0995\u09cb\u09a8\u09cb \u09b8\u09ae\u09b8\u09cd\u09af\u09be \u09a5\u09be\u0995\u09b2\u09c7 \u09a1\u09c7\u09b2\u09bf\u09ad\u09be\u09b0\u09bf \u09ae\u09cd\u09af\u09be\u09a8\u09c7\u09b0 \u09b8\u09be\u09ae\u09a8\u09c7 \u0986\u09ae\u09be\u09a6\u09c7\u09b0 \u09b8\u09be\u09a5\u09c7 \u09af\u09cb\u0997\u09be\u09af\u09cb\u0997 \u0995\u09b0\u09c1\u09a8\u0964
                  \u0986\u09ae\u09be\u09a6\u09c7\u09b0 \u099f\u09bf\u09ae \u09b0\u09bf\u099f\u09be\u09b0\u09cd\u09a8 \u09ac\u09be \u09b0\u09bf\u09aa\u09cd\u09b2\u09c7\u09b8\u09ae\u09c7\u09a8\u09cd\u099f \u09aa\u09cd\u09b0\u0995\u09cd\u09b0\u09bf\u09af\u09bc\u09be\u09af\u09bc \u09b8\u09b9\u09be\u09af\u09bc\u09a4\u09be \u0995\u09b0\u09ac\u09c7\u0964<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                  Shipping & Delivery Information Inside Dhaka Delivery Charge: \u09f370 Delivery Time: 1\u20132 working days Delivery Partners: Pathao, RedX, Steadfast Outside<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/rubaaba.com.bd\/index.php\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rubaaba.com.bd\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rubaaba.com.bd\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rubaaba.com.bd\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rubaaba.com.bd\/index.php\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":9,"href":"https:\/\/rubaaba.com.bd\/index.php\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":29230,"href":"https:\/\/rubaaba.com.bd\/index.php\/wp-json\/wp\/v2\/pages\/12\/revisions\/29230"}],"wp:attachment":[{"href":"https:\/\/rubaaba.com.bd\/index.php\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}